You have a defective product within the warranty period? You would like a cost estimate for repairs outside the warranty? Our Service/RMA department is looking forward to your call!
We will gladly support you in the further handling of a service case and offer you individual service concepts.
The procedure for a return:
Please apply for an "RMA number" before sending us the device. Please fill out the form below.
You will receive the RMA number from us by email or by phone after we have checked the facts of the case.
Of course you can also contact our service team by phone at +49 2941/2801-700.
Please send the product with a clearly visible RMA number on the packaging to the following address:
Service / RMA
Important: We reserve the right not to accept incoming packages without a valid RMA number or to start processing them only at a much later date.