RMA

Do you have a defective product within the warranty period? Would you like a cost estimate for repairs outside the warranty? Our Service/RMA department looks forward to your call!

We will be happy to assist you with the further processing of a service case and offer you individual service concepts.

The return procedure:
Please apply for an “RMA number” before sending the device. To do this, please fill out the form below. We will send you the RMA number by email after checking the facts.

Please send the product carriage paid with the RMA number clearly visible on the packaging to the following address:

QUAD GmbH
Windmüllerstr. 30
D-59557 Lippstadt
Germany

You can also contact our service team by telephone on +49 2941/2801-700.

Important: We reserve the right not to accept incoming parcels without a valid RMA number or to process them at a much later date.

RMA application

Salutation *

First name

Last name

Company*

Customer number*

Your email address

Phone

Remarks

Product information

Submitted product*

Serial numbers*

QUAD invoice number*

Own reference number

Release of chargeable repair up to max. Euro

Warranty case

Yes, this is a warranty case.

Error description *

Attachments

Noted*

In order to exclude all defects in the hardware, it is absolutely necessary to send in the goods with the corresponding power supply unit and a meaningful description of the fault*.

Fields marked with asterisks (*) are required.

To continue, enter the characters shown above*

Privacy *

I have read the data protection information.

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